Customer Support

Hover over the Dispatch tab near the top of the page and click PM Calendar when the drop-down appears.    Click + Add new item.  You should now...

Hover over Dispatch and click All Work. Click New Visit. Fill out all of the required fields. If you would like ALL Assets in the building to sho...

The Dispatch Board allows you to view your Organization's Events.  Each Event is assigned to a User (left column) and shows up as a coloured time-slot. ...

If you would like to upload a large number of Buildings, fill out the "Building Import.xlsx" Excel file.   You can download it by clicking h...

From the BuiltSpace Desktop Platform Click the white arrow next to your user name, in the top right corner. You will now see a drop-down menu.  Cli...

If you haven't yet, we recommend reading the following article before diving into this topic: How to Manage your Org's Asset Properties. This ar...

Building Groups are a way of grouping your Buildings.  For example, Building Groups can be used to organize Buildings by type, location, or any other classi...

Note: In order for users to receive alerts for PM Events, you must turn on alerts for your profile and anyone else who wishes to receive them. You only need...

Note: If you would like to upload a large number of Suppliers, fill out the "Supplier Import Template.xlsx" Excel file.  You can download it by cl...

Asset Groups allow you to group your Assets based on custom criteria.  They are a way of creating new filters for your data, and can be helpful for running ...