1. Hover over Dispatch and click All Work.



  2. Click New Visit.



  3. Fill out all of the required fields. If you would like ALL Assets in the building to show in in the service call, select Create Tasks NowIf you would like to add specific equipment only to the service call, select Create Tasks Later.



  4. Click Create. If you selected Create Tasks Now in Step 3, and ignore the following steps.


  5. If you selected Create Tasks Later in Step 3, you will have to add Assets to your visit. Find your Visit, and click the Subtasks icon on the left-most column.


  6. Click New to add an Asset to your Visit.


  7. Fill out all of the required fields and click Create.



  8. Repeat steps 6-7 until you have added all of the required equipment into the Visit. Once you are done, the Visit is ready for dispatching.